Digital PBX systems leverage Voice over Internet Protocol (VoIP) to transmit calls over the internet, replacing clunky hardware with software-driven solutions. Ideal for businesses seeking modern features without the constraints of analog systems, IP PBX supports seamless integration with tools like CRM platforms and email.
How It Works:
Uses VoIP technology for internet-based calling.
Managed via software (cloud or on-premises) instead of physical hardware.
Integrates with business apps for streamlined workflows.
Why Businesses Choose IP PBX:
Cost savings: No upfront hardware investment; scalable pricing.
Flexible scaling: Instantly add users, extensions, or features.
Advanced tools: IVR menus, call queues, voicemail-to-email, and call recording.
Remote support: Employees can use softphones on iOS/Android devices.