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Privacy Policy

Our Commitment

We at Responsive IP prioritize the privacy and security of our VoIP application users. We employ cutting-edge technology to protect your data and give you control over your personal information. We never sell your data to third parties.


Data Collection and Usage

Responsive IP collects personal information when you engage with our services—whether you’re signing up, making a purchase, or communicating with us via text. This information may include your name, contact details, payment information, and any other details you choose to share with us.
We use your information to deliver, maintain, and enhance our services, process transactions, communicate with you, and meet legal requirements. Your data may be shared with trusted third-party service providers strictly to support our business operations and fulfill our services to you. We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
You have the right to access, update, or delete your personal information at any time. We are dedicated to managing your data securely and transparently.


What We Collect
Essential Service Data
  • VoIP server address (IP/domain)

  • SIP account credentials (username/password)

  • Device audio and camera access (for calls only – never stored or transmitted to us)

Application Settings
  • Most settings remain stored locally on your device

  • Some settings are transmitted to your SIP server for service functionality

  • Credentials are stored only on your device using secure SIP digest authentication

Communication Data
  • Name and contact details (shared only during SIP calls)

  • Contact list (stored locally unless sync feature is enabled)

  • Voice recordings (optional, stored only on your device)

  • Messages and transferred content (when using Responsive IP messaging services)

Technical Data
  • Country location (for SIP signaling)

  • Device ID (for account management)

  • Phone status (connection type, idle status)

  • System logs (only shared when you submit for support)


How We Use Your Data
Core Services
  • Operating and maintaining VoIP services

  • Enabling call and message functionality

  • Providing technical support

  • Improving service performance

Push Notifications
  • Delivered through your device’s notification service

  • May include caller information or message previews

  • Subject to third-party notification service providers’ policies

  • Can be disabled in settings

Third-Party Services

If you use a third-party SIP provider, their privacy policy governs how they handle your data. We recommend reviewing their privacy practices.


Data Security

All data transmission uses industry-standard security protocols. Settings and credentials are encrypted and stored securely on your device.


Your Control
  • Optional features like contact sync and voice recording require opt-in

  • Push notifications can be disabled

  • Most data stays local to your device

  • You control what logs to share with support