Frequently Asked Questions

Can I get a Toll Free number to try?

You can get your own toll-free number for free to try for 30 days from Responsive IP. This gives you time to set your toll-free number to work the way you want and start getting calls. After 30 days, keep your number active on a month-to-month basis

What is a toll free number?

Toll free numbers are phone numbers used by businesses that start with 800, 888, 877, 866, 855, 844, or 833. They are “toll free” because callers are not charged for calling these numbers. Toll free numbers also help businesses cover more markets since they are not related to a specific city or metro area.

My business is seasonal. Can I put my service on hold and use it later?

Yes! We understand that not all of our customers will use their Number year round. If you need to temporarily pause your service and pick it up at a later time with all of the recordings and settings preserved, we are happy to accommodate. A nominal monthly holding fee per local or toll free number will apply.

What is an 800 number?

Toll free numbers are commonly called “800 numbers” as 800 was the first toll free code released in 1966. The next code, 888, wouldn't be released until 1996, making 800 numbers the longest-standing and most universally recognized of the toll free numbers. Since 1996, five more codes have been put in service: 877, 866, 855, 844, and 833.

Can I transfer existing phone numbers?

Yes! If you already have virtual phone numbers or 800 numbers with another carrier, we will work with you to transfer. Once you’re signed up with any service, we can begin immediately.

What is a virtual phone number?

A virtual phone number is a telephone number that is not tied to a particular phone. Business owners and mobile professionals prefer virtual phone numbers as they can direct the calls to ring wherever they choose, including rolling over from one phone to another or ringing several phones at the same time.

What is a vanity toll free number?

A vanity toll free number works the same as a regular toll free number, but has digits that spell a word or phrase. Businesses use vanity toll free numbers because they're easier for customers to remember. For example, a realtor might be more successful with 8**-NEW-HOME than a regular toll free number.

Are 833, 844, and 855 toll free?

800, 888, 877, 866, 855, 844, and 833 are all toll free number prefixes in the United States. The 822 prefix is the next to become available should the supply of nationally-available 833 numbers continue to decrease.

How many calls can my toll free number take at once?

Toll free numbers used with your service can take a practically unlimited number of calls at once. Technically, there is a limit – but across hundreds of thousands of customers, some taking spikes of hundreds of calls per minute, we have yet to scratch the surface of our ample capacity.

Can I block or screen unwanted calls?

Yep. We get it – productivity is a terrible thing to waste, and not everyone calling has something worthwhile to say. Block calls from telemarketers or other harassing phone numbers, or screen your calls with options like having the caller speak their name and hear this upon answering before choosing whether to connect or send to voicemail.