Privacy Policy

Our Commitment

Protecting your privacy and maintaining your trust is important to us. This Privacy Policy describes how we at Responsive IP (“Responsive IP,” “we,” “our,” or “us”) process the Personal Data related to your (“User,” “you,” or “your”) use of our website, products, networks, and services (“Services”) and is subject to our Terms of Service.

Please read this privacy policy carefully as it contains essential information about our information practices, including how and why we collect, use, disclose, share, store, and retain your personal information. It also explains your rights regarding your personal information and how to contact us with questions, requests, or complaints. You have the right to access, update, or delete your personal information at any time. We are dedicated to managing your data securely and transparently.

This Privacy Policy does not apply to any third-party websites, services, or applications, even if you can access them through our services. If you use third-party services or a third-party SIP provider, their privacy policy governs how they handle your data. We recommend reviewing their privacy practices.

Personal Information We Collect

Information you provide to us

Responsive IP collects personal information when you engage with our services. The types of personal information we collect are described below:

  • Account and Contact Information. We collect information that facilitates communications between you and Responsive IP, whether you’re signing up, making a purchase, or communicating with us. This information may include your name, physical address, telephone number, email addresses, username and password, identifiers, and any other personal information you elect to share with us, such as your ethnicity or gender.
  • Billing and Transactions. We may collect information about your payment transactions, payment history, order numbers, contact details, payment information, and details about services you received.
  • Location Information. Information about your specific location and IP address.

Information collected automatically or from third parties

Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction.

Tracking Technologies

Some of the automatic collection described in the Personal Information We Collect section above is facilitated by the following technologies, which we may place, or which may be placed by our service providers and business partners:

  • Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience. We use cookies and other technologies to help us tailor our Sites to our users, offerings, and marketing. Some features of our Sites may not work as intended if you decline to allow cookies or deactivate cookies. We use multiple types of cookies:
    • Operationally necessary. This includes technologies that allow you access to our Services, applications, and tools required to identify irregular site behavior, prevent fraudulent activity, engage in network management, improve security, or use our functionality. These cookies will always be on and cannot be switched off in our systems.
    • Performance related. We may use technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how our visitors use the Services (see “Analytics” below).
    • Functionality related. We may use technologies that allow us to offer you enhanced functionality when you access or use our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed.
    • Advertising. We may use first-party data to deliver content on our Services or third-party sites, including ads relevant to your interests.
  • Pixel Tags or Web Beacons. Pixel tags (also known as web beacons or clear GIFs) are pieces of code embedded in our Services that collect information about engagement on our Services. Using pixel tags allows us to record, for example, that a user has visited a particular web page or clicked on a specific advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.
  • Analytics. We may use website analytics and other third-party tools to provide you with the best possible experience with our platforms, Site, Mobile Applications, and offerings. Some of our analytics partners include, but are not limited to:
    • Google Analytics. Google Analytics provides statistics and analytical tools to assist with search engine optimization and marketing purposes. You can opt out of Google’s collection and processing of data generated by your use of the Services.
Information from other sources

We may obtain Personal Information about you from other sources, including through third-party services and organizations, to supplement your information. For example:

  • Business development and strategic partnerships. We may collect Personal Information from individuals, third-party services, and organizations to assess and pursue potential business opportunities.
  • Fraud and security. We may collect information from other third-party providers for identity verification, security monitoring, and other services that help us protect our Services.
  • Service Providers. We may collect information from marketing partners, third-party integrations, publishers, and others participating in our marketing programs.
  • Users of the Service. We may collect information from users of the Services who share information with us when you text or chat with them.

Collection and Use of Sensitive Personal Information

We have collected the following categories of sensitive Personal Information (as defined under specific US state privacy laws) from consumers within the last twelve months:

  • Contents of messages

How We Use Your Personal Information

We use your information to deliver, maintain, and enhance our Services, process transactions, communicate with you, and meet legal requirements. Your data may be shared with trusted third-party service providers, as described below, strictly to support our business operations and fulfill our Services to you. We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

When we process your Personal Information, we do so when (i) needed to perform our responsibilities in connection with our obligations to you, (ii) we have a legitimate interest in processing your personal information, (iii) we have a valid legal basis for doing so, and (iv) we have your consent to do so. We retain Personal Information about you for as long as necessary to provide you with the Services. Sometimes, we keep your Personal Information for an extended period of time if required to comply with our legal obligations or as permitted by applicable law. Afterward, we retain some information in a de-identified and/or aggregated form, but not in a way that would identify you personally.

Disclosing Your Personal Information to Third Parties

We may disclose your Personal Information to third parties for various business purposes, including to provide our Service, to protect us or others, or in the event of a significant business transaction such as a merger, sale, or asset transfer, as described below. We do not share your information with third parties who are not business partners (as discussed below) for their direct marketing purposes unless you consent. We may use certain services to prevent fraud.

We may share your Personal Information with business partners to provide you with a product or service that may interest you. We may also share your personal information with business partners with whom we offer products or services jointly. These partners may also use our information to customize offers and services for you or for their marketing purposes.

We may share your Personal Information with third-party service providers and partners who use that information to help us provide our Services. This includes service providers that provide us with hosting and maintenance, customer relationship management, data storage and management, fraud prevention, security, content threat analysis, and compliance. We only provide our Service Providers with the information necessary for them to perform these services on our behalf. Each Service Provider and its subcontractors must agree to use reasonable security procedures, comply with the law, and adopt other practices appropriate to the nature of the information involved to protect your Personal Information, Message Data, and Contact Data from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information, Message Data, or Contact Data other than as specified by us.

We might also share information collected from you from the Site with a third party if that information has been de-identified or aggregated in a way that does not directly identify you.

Disclosures to Protect Others

We may disclose your Personal Information to a third party if (i) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or government request (including to meet national security or law enforcement requirements), (ii) to obtain legal advice, (iii) to enforce our agreements and policies, (iv) to protect the security or integrity of the Responsive IP Site, Mobile Applications, or our services and products, (v) to protect ourselves, our other customers, or the public from harm or illegal activities, (vi) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing a death or serious bodily injury; or (vii) permitted by law. If Responsive IP is required by law to disclose any of the Personal Information that directly identifies you, then we will use reasonable efforts to provide you with notice of that disclosure requirement unless we are prohibited from doing so by statute, subpoena, court, or administrative order. Further, we object to requests that we do not believe were issued properly.

Disclosure in the event of merger, sale, or other asset transfers

If we go through a corporate sale, merger, reorganization, receivership, dissolution, purchase or sale of assets, financing, or similar event, your Personal Information, Usage Data, and Message Data may be part of the assets sold, transferred, or shared in connection with due diligence for any such transaction as permitted by law and/or contract. Any acquirer or successor of Responsive IP may continue to use the information we collect from you through our website as described in this policy.

Information from Children

We do not knowingly collect Personal Information from children under 16 (or older as required by law). If we become aware that we have inadvertently received Personal Information from a child under 16, we will delete such information from our records.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. To a large degree, the safety and security of your information depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Global Privacy Control

We participate in a service called the Global Privacy Control (“GPC”) that lets you set a “Do Not Sell or Share” preference at the browser level. You’ll need to have a GPC-enabled browser or browser extension that you’ll activate or turn on in the browser. When you visit a website, your browser automatically sends the site a “Do Not Sell or Share” signal, and participating websites like ours will honor your preferences. If we receive your GPC signal, we’ll automatically opt you out of selling your Personal Information and tell you that a GPC signal was used. When detecting your active GPC signal, we won’t allow you to opt back into selling or sharing your Personal Information.

Your State Privacy Rights

As of October 2025, certain states, including California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia, provide state residents with rights over personal information. We honor all of the state privacy rights over information, including your right to:

  • Confirm whether we process your personal information.
  • Access and delete personal information.
  • Request a list of categories of third parties with whom your data is shared or a list of exact third parties to whom their data has been disclosed (only in Minnesota, Oregon, and Delaware).
  • Correct inaccuracies about your personal information, taking into account the information’s nature and processing purpose.
  • Take your data with you (i.e., data portability).
  • Opt-out of personal data processing for targeted advertising, sales, profiling, or, in some cases, algorithmic decision-making that produces legal or similarly significant effects.

Contact Us

If you have questions about this Privacy Policy, concerns about your personal information, or wish to exercise your privacy rights, please contact us at 305-767-2997, info@responsiveIP.com.